Student Tech Help
Welcome to Sinclair! This page gets you set up fast and points you to the tools you’ll use every day at Sinclair.
Start here (3 quick steps)
- Sign in at my.sinclair.edu with
firstname.lastnameand your password. - Open Your Mail (Outlook) and set up MFA (Microsoft Authenticator).
- Go to eLearn Courses and confirm your classes appear.
Need a password reset?
See Password Requirements & Reset (forgot username/password links included).
Top student tools
Wi-Fi & Zoom
- Wi-Fi: connect to SCC-Wireless with your Sinclair login
- Zoom via my.sinclair (SSO)
Email & Safe Computing
- Outlook: use Open Your Mail in the portal
- Mimecast spam protection
- Cyber Security @ Sinclair
Troubleshooting quick wins
- Can’t sign in? Use Forgot Username / Forgot Password at my.sinclair.edu.
- Wi-Fi issues? "Forget" the network, then reconnect to SCC-Wireless, and check your password/MFA.
- OneDrive status icons: see the key (syncing, errors, attention) on the Learning Tools Guide.
Need help now?
Contact the Sinclair IT Help Desk:
- Phone: 937-512-HELP (4357)
- Ticket: IT Help Portal
- Hours: Daily 6:00 AM – 12:00 AM
Our IT team is invested in your success—we’re here to help every step of the way.