Supported Browsers for my.Sinclair Applications

The lists below represents browsers and operating systems currently supported to work with my.Sinclair and SSO enabled applications eLearn, Web Advisor, and Web UI.

Microsoft Edge is not a supported browser for the my.Sinclair portal. Internet Explorer is not supported for any Sinclair websites.

If you experience a problem with one of the supported browsers, please try another browser prior to contacting the help desk.

  • For desktop systems, you must have Adobe Flash Player 10.1 or greater.
  • It is recommended that Pop-up Blocking is disabled.
  • To access the full range of eLearn features, your Web browser should display frames, run Java 1.4.1 (or later) and  JavaScript, and have cookies enabled.
  • Turn off (or configure with use for eLearn) all instances of popup blocker.

eLearn (D2L)

Brightspace Learning Environment's browser version check now displays warnings for browsers earlier than the following versions:

  • Google® Chrome™ 85 (released Aug 2020) 
  • Apple® Safari® 13 (released in September 2019) 
  • Mobile Apple Safari 12 (released in October 2018) 
  • Mozilla® Firefox® 80 (released August 2020) 
  • Chromium-based Microsoft® Edge 85 (released August 2020) 
  • All versions of Microsoft Edge Legacy (in preparation for Microsoft’s end-of-support in March 2021)

You can access Brightspace Learning Environment with older versions of our supported browsers; however, D2L does not test Brightspace Learning Environment against these older versions. This means you may encounter unexpected user interface behavior and appearance or broken and unsupported functionality. In most cases, D2L does not fix software defects experienced in unsupported browser versions. For an optimal experience that offers better performance, accessibility, and security, D2L strongly recommends that all users access Brightspace Learning Environment with a supported browser.

Tablet and Mobile Support for eLarn

Device Operating
System
Browser Supported Bworser Version(s)
Android
 
Android 5.0+ Chrome
 
Latest
 
Apple






 
iOS






 
Safari, 
Chrome





 
The current major version of iOS (the latest minor or point release of that major version) and the previous major version of iOS (the latest minor or point release of that major version).  For example, as of June 7, 2017, elearn supports iOS 10.3.2 and iOS 9.3.5, but not iOS 10.2.1, 9.0.2, or any other version. Chrome: Latest version for the iOS browser.
 
Windows

 
Windows 10
 
Edge,
Chrome,
Firefox
Latest of all browsers, and Firefox ESR.

 

Restricted MIME types in eLearn
The following is a  list of restricted MIME types, and where they're restricted

Extension Where files are restricted
ASP, ASPX, EXE, BAT, DLL, COM, ASA, ASAX, ASCX, ASHX, ASMX, AXD, CDX, CER, CONFIG, IDC, CS, CSPROJ, JSL, LICX, REM, RESOURCES, RESX, SHTM, SHTML, SOAP, VB, VBPROJ, VJSPROJ, VSDISCO, WEBINFO, INI, MSI, MSP, SCR, SCT, WSF, WSC, VBS, VBE Restricted from eLearn



 
RTF, PPT, PDF, DOC, XLS, TXT, WPD, MHT, MHTML, PPS, MUS, ZIP Restricted from HTML Editor
CSS Restricted from Content


Other Applications

Application Supported Browser(s)   
UI5.5 Safari - 9.1, 9.0, 8, 7.1, 6.2 Microsoft Edge Chrome 62 Firefox 57
Self-Service Safari - 9.0, 8, 7.1, 7, 6.2, 6.1 Microsoft Edge Chrome 62 Firefox 57


Tablet and Mobile Support for my.Sinclair.edu

Device Operating
System
Browser Supported Bworser Version(s)
Android
 
Android 5.0+ Chrome
 
Latest
 
Apple






 
iOS






 
Safari, 
Chrome





 
The current major version of iOS (the latest minor or point release of that major version) and the previous major version of iOS (the latest minor or point release of that major version).  For example, as of June 7, 2017, elearn supports iOS 10.3.2 and iOS 9.3.5, but not iOS 10.2.1, 9.0.2, or any other version. Chrome: Latest version for the iOS browser.
 
Windows

 
Windows 10
 
Edge,
Chrome,
Firefox
Latest of all browsers, and Firefox ESR.

 

NOTE: For other types of devices, such as iPads, Android tablets, smartphones, or Chromebooks, you should test the device with my.Sinclair services such as Web Advisor and eLearn to make sure sure that they work with those services, especially before you purchase such a device to use for college-related services such as my.Sinclair.

For help with or questions about supported browsers, contact the Sinclair IT Help Desk at 512-help or email them at helpdesk@sinclair.edu.